FAQs

ACTIVE MEMBER QUESTIONS
RETIRED MEMBER QUESTIONS
 
 
ACTIVE MEMBER QUESTIONS
 
Q: Can I borrow money from my MERS contribution balance?
A: You cannot borrow from your contribution balance for any reason including hardship.
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Q: How can I find out my current contribution balance?
A: You must complete a Contribution Balance Request form and either mail or fax to the retirement system office.
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Q: What is the process to retire or enter the DROP program?
A: You should request an estimate of your retirement/DROP benefit at least 3 6 months in advance (Request for Retirement/DROP Estimate). Call a MERS Retirement Analyst to ask any questions or schedule a meeting to discuss your options. You must go to city hall and speak with your MERS contact to complete your retirement/DROP application.
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Q: When will I receive my refund?
A: You must be terminated for thirty (30) days and our office must have your final contributions from your employer. Refunds are processed approximately on the 5th and 20th of each month. It may take between 45 60 day before your funds are deposited into your account.
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RETIRED MEMBER QUESTIONS
 
Q: Are my retirement benefits taxable?
A: Your MERS benefits are not subject to State taxes, but they are subject to Federal taxes. You will receive a 1099-R each year with your gross and taxable earnings. If you received any money from your DROP account or rolled-over your DROP balance, you will receive a separate 1099-R. 1099s are mailed by January 31st to the address we have on file. We strongly urge you to keep us updated with your current address (Retiree Address Change).
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Q: How do I change the amount of Federal taxes being withheld from my benefit?
A: You need to complete a new W4P or write a letter stating the amount you want withheld and either fax or mail it to our office.
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Q: How do I receive a benefit verification letter?
A: You must complete a Retiree Income Verification Request form and either mail or fax to the retirement system office. If you do not have internet access you may make your request by writing a letter and mailing it to our office.
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Q: When will I receive my monthly benefit?
A: If you have requested direct deposit, your benefit will be in your bank account on the first business day of each month. If you receive paper checks, your check will be mailed on the last business day of each month. You must wait 10 business days before we can reissue checks that have not been received.
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